Last Updated: 02/03/2024

NeoPerformance (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, NeoPerformance.com (“Site”), and use our services.  

1. Information We Collect

We may collect the following types of personal information:

• Information You Provide Directly:
  • Contact details (name, email address, phone number, mailing address) when you interact with us, such as filling out forms, subscribing to newsletters, or contacting us.
  • Professional details (company name, job title) when you inquire about our services.
  • Any information you choose to provide.
• Information Collected Automatically:
  • Technical information, such as your IP address, browser type, operating system, and device information.
  • Usage data, including pages visited, time spent on the Site, and navigation patterns.
  • Information collected through cookies and similar tracking technologies (see our Cookie Policy below).
• Information from Third Parties:
  • Information from sources such as social media platforms or business partners, if you interact with us through those platforms.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our services.
• To respond to your inquiries and provide customer support.  
• To send you marketing communications and newsletters (you can opt-out at any time).  
• To personalize your experience on our Site.
• To comply with legal obligations.
• To analyze website usage and improve our Site.
• For general business operations.

3. Sharing Your Information

We may share your personal information with:

• Service providers who assist us in operating our Site and providing our services.
• Business partners for marketing and promotional purposes (with your consent).
• Legal authorities when required.
• Third party platforms used for marketing or data analysis.

4. Your Rights

You have rights regarding your personal information, including:

• The right to access your data.
• The right to correct inaccurate data.
• The right to delete your data.
• The right to restrict processing of your data.
• The right to object to processing.
• The right to data portability.
• The right to withdraw consent.
• The right to opt-out of marketing communications.
• The right to opt out of the sale or sharing of your personal data.
• The right to correct incorrect data.
• The right to not be discriminated against for exercising your rights.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings.  

Cookie Policy:

• We use cookies for analytics, personalization, and marketing purposes.
• You can control cookie settings through your browser.
• Third-party cookies may also be used on our Site.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure.  

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.  

8. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete it.  

9. International Data Transfers

If we transfer your personal information to other countries, we will ensure appropriate safeguards are in place to protect your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Site.  

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

privacy@neoperformance.com

Key Considerations:

• Transparency: This policy aims for clarity and transparency regarding data practices.
• User Control: It emphasizes user rights and control over their personal information.
• Security: It highlights the importance of data security.
• Global Applicability: It’s designed to be generally applicable across different jurisdictions.
• Review and Update: Regular reviews and updates are crucial to maintain compliance.
• Legal Counsel: As always, consult with legal counsel to ensure complete compliance with all applicable laws.